Cleaning seems to be the next "boom" small business - it is easy for anyone to get a website, some business cards and off they go. For many customers this may seem like a good thing - lots of choice and competition which will help drive down the cost but is it really a good thing? All too often when times are hard cleaning is one of the first things to get cut - it is not essential in many peoples eyes and is either considered a luxury or something that staff can do themselves.
Every day we compete against single employee cleaners even in the commercial space - at a high level a company with a single cleaner can still clean your offices and, if they are cheaper, would it not make sense to use them and save some money? Ultimately that decision lies with the customer and how important cost is to them - if cost is the primary driver and the most important decision criteria then it is unlikely that any professional cleaning company will be able to compete against someone with no overheads and charging 6 pounds per hour.
Often, however, price is not the main driver - customers care about quality of service, they care about reliability, they care about a cleaning companies ability to deal with holidays and sickness, they care about proper insurance and they care about proper health and safety processes being in place for the protection of their staff, customers and members of the public.
Like anything when price is the driver most often the quality suffers - corners get cut so the cleaner can fit in that extra customer or they use sub standard equipment or cleaning products. They fail to turn up all too often because of problems at home or being ill or, unfortunately, because they have a "better" job that day which is paying them more. Regardless of why they fail to turn up you, the customer pay the price - not literally as of course you won't be paying them for that day but your customers will notice the lack of cleanliness and your staff will complain as they are the ones who will have to take up the slack and do the cleaning themselves.
The other concern is around insurance - all too often small companies either do not have insurance at all or, even when they do, it is either wholly inadequate in terms of the policy limits or for what it covers or, more often, what it does not cover.
Finally, cleaning done properly can be a great way to make your business and your offices safer and a more pleasant environment for staff and customers alike but, if it is not done correctly it can introduce a whole raft of problems and dangers to your customers and staff. These problems range from trip and slip hazards from trailing cables or wet floors through to chemical issues caused by incorrect dosage or usage of cleaning products. By using a professional cleaning company who understand the risks and follow the proper procedures of preparing risk assessments, method statements and COSHH chemical assessments many, if not all, of these incidents can be avoided and, where they cannot be totally avoided, the risks and outcomes can be minimised hugely.
So ultimately it comes down to just how important cost is to you and your business? Do you want to save a few pounds a week and pay for it later or would you rather spend that little bit more and get a professional, reliable and hassle free cleaning service? Businesses in Nottingham - the choice is yours...
Cleaning Team are a high quality, professional commercial cleaning company in Nottingham, UK offering a range of services including office cleaning Nottingham and commercial cleaning Nottingham
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